Minity · support
A little help.
Helpful answers for your time with Minity.
Contact Imagination Works
Email support@myimaginationworksllc.com. Please include your device model, iOS or iPadOS version, Minity version, and what happened. Do not send passwords, payment-card details, or verification codes.
Minity is made by Imagination Works LLC.
My subscription or free trial
Open Settings on your iPhone or iPad, tap your Apple Account name, then Subscriptions. Select Minity to view your renewal date or cancel. Deleting the app does not cancel a subscription. For eligible new subscribers, the planned offer is one calendar month free, then $0.99 per month in the US. Apple shows your local price and eligibility before purchase.
For an active subscription that is not showing in Minity, connect to the internet and choose Restore purchases on the Minity Plus screen. Use the same Apple Account that purchased the subscription.
Offline play and archives
An active Minity Plus subscription, including its eligible free month, unlocks every game online or offline, plus the previous 12 months of puzzles. All three Sudoku difficulties are included. Open Minity online after subscribing or renewing so purchase status can refresh.
How do new puzzles arrive?
Minity creates each day’s puzzles on your device using the date and its included puzzle content. An app update or daily download is not needed. The Collection calendar lets you explore the previous 12 months; future dates stay locked. App updates can add new content and features.
Appearance and Easy Sudoku
Open The Little Details from the settings icon to choose System, Light, or Dark. Easy Sudoku begins with 54 fixed clues and 27 cells to fill. Your saved entries can increase the filled count as you play.
Where is my progress?
Progress is saved on the device where you play. It does not currently sync between iPhone and iPad. Deleting the app removes its local progress. Purchases can be restored, but Restore purchases does not recover deleted puzzle records.
A puzzle feels stuck
Swipe clockwise to select letters, then lift to submit. Tapping letters and the submit button also works. Unspool words run clockwise through neighboring letters and contain at least four letters. After removing one, the next word must cross the gold join. The word list is curated, so it does not contain every English word. Use Undo or A little hint to continue.
In Tally, each target needs exactly three tiles; every tile is used once. In Sudoku, fixed starting numbers cannot be changed. Undo, notes, and explained hints are available. Opening a hint counts as assistance in your stats.
How do stats work?
Each game has separate statistics. Sudoku also separates easy, medium, and hard results. Daily and past-puzzle solves count. Streaks follow the days you actually finish puzzles. Completing an archive today does not add a streak day in the past.